Source: FOXBusiness (Original Article)
WOODCLIFF LAKE, N.J., March 11, 2010 /PRNewswire via COMTEX/ —-BMW of North America, LLC announced the names of its top performing dealerships in the U.S. This year, 24 out of 338 BMW
dealers nationwide were awarded the “2010 Center of Excellence” (COE). The Centers were selected based on the criteria of
customer satisfaction, outstanding brand representation, operational excellence and profitability.
While all of the award recipients did well in providing quality service, some 2010 winners continue to exceed the expectations
of their customers winning the COE multiple times. A few note worthy dealer accomplishments include Reeves Import Motorcars,
Inc. in Tampa, FL for achieving COE nine years; East Bay BMW in Pleasanton, CA and Flow BMW in Winston Salem, NC for winning
the award a total of eight times; and Isringhausen Imports in Springfield, IL for winning the award seven times. Additionally,
Global Imports has won the COE award for seven consecutive years and Hendrick BMW has won for six consecutive years.
Despite the challenging economy, BMW’s dealer network continues to invest in their sales facilities and workshops spending
$340 million in 2009 alone. Dealers recognize the benefits of refining their business processes and focusing on top-tier
customer service making BMW one of the most successful franchises in the U.S.
“All BMW dealerships offer a premium experience to our customers, but the 24 Center of Excellence winners excelled
in the way they take care of their customers and represent the BMW brand,” said Peter Miles, Executive Vice President of Operations,
BMW of North America, LLC. “It’s a highly coveted award and our top dealers worked hard all year to achieve this high honor
– we congratulate them.”
2010 Center of Excellence Award Recipients
BMW Group In America
BMW of North America, LLC has been present in the United States since 1975. flights from Hamilton Island to Melbourne (Tullamarine) Rolls-Royce Motor Cars NA, LLC began distributing
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